Legal

Legal documents and compliance.

The texts in force governing use of the Akira platform, the processing of personal data and information security.

KVKK privacy notice

In forceLast updated:

Prepared under Article 10 of Turkish Law No. 6698 on the Protection of Personal Data and the related Communiqué on the fulfilment of the disclosure obligation.

1. Data controller

Your personal data is processed by Akira as data controller, for the scope and purposes set out in this notice. The controller's registered name, address and official contact details appear in section 8.

2. Categories of personal data

For this website and demo requests: identity data (name, surname), contact data (work e-mail, telephone), professional data (company, role) and the process information you describe in your request.

For platform use: account and permission data, transaction security data (session records, IP address, operation logs) and content uploaded by the customer.

For personal data contained in customer-uploaded content, Akira acts as a data processor; the customer determines the purposes and means of processing.

3. Purposes of processing

Handling requests and complaints, running demo and proposal processes, establishing and performing contracts, delivering and maintaining the service, operating information security processes, responding to authorised public authorities, and conducting operations in accordance with legislation.

4. Legal grounds

Under Article 5 of the Law: processing directly related to the conclusion or performance of a contract (5/2-c), compliance with a legal obligation (5/2-ç), data made public by the data subject (5/2-d), and processing necessary for the legitimate interests of the controller (5/2-f).

Commercial electronic messages and the related processing take place only where you have given explicit consent (5/1). You may withdraw that consent at any time.

5. Method of collection

Data is collected through website forms, e-mail and telephone correspondence, contracting processes and your use of the platform, by automated and partly automated means.

6. Transfers

Data may be transferred to hosting, infrastructure and communication suppliers engaged to deliver the service, to authorised public authorities upon request, and to advisers within the scope of legal obligations.

No transfer abroad takes place unless the conditions in Article 9 of the Law are met. On-premise or domestic cloud deployment is available for customers who require data to remain in Türkiye.

7. Retention

Demo and contact requests: up to 2 years from resolution. Contractual data: 10 years from the end of the contract. Transaction security records: for the periods prescribed by applicable legislation. On expiry, data is deleted, destroyed or anonymised.

8. Your rights

Under Article 11 you may: learn whether your data is processed, request information if it is, learn the purpose and whether it is used accordingly, know the third parties to whom it is transferred domestically or abroad, request correction if incomplete or inaccurate, request erasure or destruction, request that these actions be notified to third parties, object to an adverse outcome arising from automated analysis, and claim compensation for damage suffered.

Applications may be submitted in writing in accordance with the Communiqué on Application Procedures, and are concluded within 30 days at the latest.

The company name, registered address and official contact details are shared during contracting and will be written into these texts before publication.

These texts apply to the Akira platform and to this website. For contracted customers, the signed service agreement and its data processing addendum prevail over these texts in the event of conflict.